PENGARUH PENERAPAN TOTAL QUALITY MANAGEMENT DAN SISTEM PENGHARGAAN TERHADAP PENINGKATAN PRODUKTIVITAS PT DARLIN AUDIYA

YUWONO, RENDY (2016) PENGARUH PENERAPAN TOTAL QUALITY MANAGEMENT DAN SISTEM PENGHARGAAN TERHADAP PENINGKATAN PRODUKTIVITAS PT DARLIN AUDIYA. Undergraduate thesis, STIESIA SURABAYA.

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Abstract

The purpose of this research is to examine the influence of total quality management and reward system to the employee work productivity. The population is 35 employees of PT Darlin Audiya, the sample collection technique has been done by using probability sampling. The data is the primary data which has been obtained by issuing questionnaires. Meanwhile, the analysis technique has been done by using multiple regressions analysis. Based on the result of the feasibility model test, it has been found that the independent variables i.e. total quality management and reward system has significant influence to the employee work productivity. Based on the following test which has been done by using t tests shows that the independent variables have significant and positive influence to the employees of the company, this indicates that when the total quality management (TQM) and the reward system in the company is getting better, then the employee work productivity can be improved, it means that when the implementation of total quality management and reward system is getting better, the employee work productivity can be improved in order to meet and to serve consumer needs. It has been expected that the result of this research will be useful for the management of the company, to improve the application of the concept of total quality management and reward system to the employees because it can improve the productivity of the employees

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