Items where Year is 2011

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Budiarti, Anindhyta (2011) PENGARUH KUALITAS LAYANAN DAN PENANGANAN KELUHAN TERHADAP KEPUASAN DAN LOYALITAS NASABAH BANK UMUM SYARIAH DI SURABAYA. EKUITAS, 15 (2). pp. 210-231. ISSN e-ISSN 2548 – 5024, p-ISSN 2548 – 298X

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