Items where Author is "LESTARI, YUNITA TRI"
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Thesis
LESTARI, YUNITA TRI (2017) PENGARUH CUSTOMER RELATIONSHIP MANAGEMENT (CRM) DAN KEPUASAN PELANGGAN TERHADAP LOYALITAS PELANGGAN PADA HOTEL SANTIKA PREMIERE GUBENG SURABAYA. Undergraduate thesis, STIESIA SURABAYA.