Nursing Performance At Type C Hospital: Empowerment, Commitment, Behavior Organizational Citizenship

Wibowo, Teguh Setiawan and Budiyanto, Budiyanto and Suhermin, Suhermin (2023) Nursing Performance At Type C Hospital: Empowerment, Commitment, Behavior Organizational Citizenship. Journal of Xi'an University of Architecture & Technology, 12 (7). ISSN 1006-7930

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Abstract

Middle class people who are between upper and lower classes tend to choose middle type hospitals, namely type C because of consideration factors, this article reports the results of the study of the effect of empowerment, commitment, organizational citizenship behavior (OCB) on nurse performance and the effect of empowerment, commitment to OCB on type C hospital. This research method is quantitative, in which the study population is nurses working in type C hospitals in the city of Surabaya. The total sample that has filled in the questionnaire and can be processed as many as 150. The results of this study are empowerment, commitment, OCB has a positive effect on nurse performance and empowerment, commitment has a positive effect on OCB. The importance of the effect of empowering nurses in hospitals in enhancing OCB and organizational performance requires a reliable planning with standardized evaluations in the recruitment of nurses so that they can obtain high quality human/nurse resources in accordance with the values held by a home sick.

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