THE EFFECT OF WORK DISCIPLINE AND JOB SATISFACTION ON ORGANIZATIONAL CITIZENSHIP BEHAVIOUR AND EMPLOYEE PERFORMANCE

This study aimed to determine the level of the influence of work discipline and job satisfaction on organizational citizenship behavior and employee performance. The population in this research was employees of Tjoekir Sugar Plant Jombang using saturated samples, obtaining 96 respondents. Path analysis was empoyed. The results of the study proved that discipline and job satisfaction had a significant direct infludence on organizational citizenship behavior with a significance level of α=0.05. Work discipline had a more substantial effect than job satisfaction on organizational citizenship behavior and employee performance. Similarly, the influence of work discipline, job satisfaction, and organizational citizenship behavior on employee performance were significant at α=0.05.