The Determinant of Job Satisfaction and Its implication towards Employee Performance in Indonesian Electronic Distributor Company

This research is carried out to examine the effect of conflict, reward, organizational culture
on employee satisfaction and performance in Indonesia Electronic Distributor Company,
Pekanbaru. This study has used 66 respondents. The data was analysed using path analysis
to delineate the relationships between variables. The analysis also focused on the direct
and indirect effects of exogenous variables (conflict, reward and organizational culture) on
endogenous variables (satisfaction and performance). As the results, this study indicated
the effect of conflict, reward and organizational culture on employee satisfaction, but not
on employee performance. The newest finding showed that the conflict had partially positive
and significant effects on employee performance, but not on their job satisfaction.
Moreover, organizational culture directly affected performance through job satisfaction,
but organizational culture had no significant effect on performance. Furthermore, this study
recommends that companies need to maintain the level of conflicts as well as to develop
reward and organizational culture so that the employee satisfaction and performance can be maintained.
Keywords: Conflict, Employee Performance. Job Satisfaction, Organizational Culture, Reward